The Discount Trap: Why Customer Experience — Not Cheaper Prices — Is Retail’s Real Growth Engine in 2026
In a year when consumer wallets are tighter and competition is fiercer, the retailers reaching for the markdown gun are making a slow, expensive mistake. Consumer spending is decelerating. Inflation hasn’t fully retreated. Labor markets are softening. Households across income brackets are making more deliberate decisions about where their money goes — and in many…
